Complaint Procedure

​Complaints are an important source of information for our school in identifying issues and risks and improving processes and systems. The guidelines that are followed within these processes will ensure that complaints from students, parents and guardians are managed consistently and in accordance with the Australian Standard on complaints management and relevant legislation.

​St Benedict's is committed to effective complaints management by managing student, ​parent and guardian complaints in an accountable, transparent, timely and fair manner, while protecting the health and safety of our employees through proa​ctive management of unreasonable complainant co​​nduct.

To view 'complaint'​ relevant information simply click on one of the links below:​